Service Terms and Conditions 
Last Updated: 3nd, September, 2023

Website: www.skyi3.com

Service Offerings: Color Analysis Consultation, Group Color Analysis Consultation, Face Feature and Style Analysis Consultation

General Terms

By accessing and using the services provided by Skyi3 through our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you are advised to discontinue using our services.

Service Description

Skyi3 specializes in consultations that include Color Analysis, Group Color Analysis, and Face Feature and Style Analysis. Details about the scope and cost of these services are outlined on our website or will be discussed with you prior to the consultation.

Booking and Payment

Bookings are subject to availability and must be paid for in advance unless otherwise agreed upon. Various payment methods are accepted and will be specified during the booking process.

Cancellation Policy and Refunds

The fees for each type of service is that set out in our price list current at the date of the order and are not those supplied on our website, brochures, or advertisements. Prices for services may be calculated on a fixed fee standard rate basis.

  1. Fees and charges at the rate applicable at the time of the order, if applicable at all.

  2. You must pay by submitting your credit card details online. Other payment methods such as FPS and Bank transfers will also be accepted with a written confirmation.

  3. Once the service is booked, the payment is non-refundable, including instances of no-shows on the appointment day.

  4. You are able to reschedule your booking or transfer to a friend.

  5. The fees for each type of service is that set out in our price list current at the date of the order and are not those supplied on our website, brochures, or advertisements. Prices for services may be calculated on a fixed fee standard rate basis.


Gift Card Usage Policy

To ensure clarity and transparency, please review the following terms and conditions regarding the usage of our gift cards.

1. Expiration

  • Each certificate code is valid for one year from the issue date.

  • The expiration period may vary depending on the company’s situation. The final decision on validity is at Skyi3's discretion.

2. Usage Restrictions

  • Specific gift cards are valid only for designated bookings. Gift cards with HK dollar values can be used for all types of bookings.

  • Gift cards can be applied toward promotional discounts and discounted items.

3. Refund and Transferability

  • Gift cards are non-refundable and cannot be exchanged for cash.

  • If you wish to transfer a gift card to another person, simply provide them with the certificate code.

  • Each certificate code is valid for one-time use only. Once redeemed, it cannot be reused.

4. Redeeming the Gift Card

  • Gift cards are valid for online bookings. For manual bookings, please contact us via WhatsApp at +852 6166 6873 or email us at contact@skyi3.com.

  • For detailed booking instructions, visit our website: www.skyi3.com.

5. Partial Usage and Balance

  • Balances cannot be carried over if the full value of the gift card is not used in a single transaction.

  • Remaining balances can be applied to other products or services during the same transaction or on the appointment date at our studio.

  • After the appointment, any unused balance will be voided and removed from the system.

6. Purchase Policy

  • If you would like to create a customized certificate code (e.g., recipient’s name), please contact us via email or WhatsApp for assistance.

7. Lost or Stolen Gift Cards

  • Skyi3 is not responsible for lost, stolen, or damaged gift cards. However, we encourage you to reach out to us, and we will do our best to assist.

8. Other Conditions

  • Each certificate code is valid for one-time use only.

  • For rescheduling issues, please contact us directly via email or WhatsApp. Each gift card is allowed up to three rescheduling requests.

Confidentiality
We may collect the following personal information from users who visit our website:

  • Contact informations such as name, phone number, email address, mailing address

  • Unique identifiers such as username and password and from Typeform:

  • Personal informations such as body measurements, lifestyle preferences, wardrobe situations, etc.

  • Photos of yourself

    We use this information to:

  • Assess your needs to determine suitable service

  • Create requested personalized reports

  • Send you requested product or service information

  • Respond to customer service requests

  • Send you marketing communications (optional)

  • Improve our website and marketing efforts

  • Conduct research and analysis

Security of Personal Data
Our general policy is not to disclose any personal data to third parties except as required by law or with your prior consent. All personal data you provided us are secured with restricted access by us and authorized personnel only.

Liability

Skyi3 assumes no liability for any misuse or misunderstanding of information provided during consultations. You are responsible for how you apply the information provided and should consult other professionals as necessary.

Intellectual Property

All content on this website, including but not limited to text, graphics, and logos, is the property of Skyi3 and is protected by Hong Kong Intellectual Property laws. Unauthorised use or reproduction of any content is strictly prohibited.

Copyright

  1. The digital report included after service or consultation but not obligated to provide is not for sale.

  2. Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Skyi3 direct. Nothing contained herein shall be construed as conferring any license by Skyi3 direct to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Skyi3 direct). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

Amendments

Skyi3 reserves the right to revise or modify these Terms and Conditions at any time. Continued use of the website after such changes constitutes your acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Hong Kong SAR.

For queries regarding these Terms and Conditions, please contact us at contact@skyi3.com.
By using Skyi3’s services, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.